(813) 440-3281 Massage, sauna and skin care in Tampa ENES

Policies and FAQ

Please read them before your visit. They help us take care of every guest and respect our team’s time.

Appointments and cancellations

Cancel at least 24 hours before your appointment. Without 24 hours’ notice, the full service is charged.

Appointments cancelled within 2 hours of the scheduled time count as a no-show and are charged in full.

Yes, at least 2 hours in advance. Rescheduling within 2 hours of the appointment is treated as a cancellation.

A missed appointment without notice is a no-show and is charged in full.

Your session may be shortened so the next guest is not delayed. More than 20 minutes late counts as a no-show and is charged in full.

Guests under 18 must come with a parent or legal guardian, who stays at the spa for the whole service. No exceptions.

Gift cards

Book your appointment first and bring the card to your visit. Gift cards are redeemed against a booked appointment.

One gift card per guest and visit, unless the management approves otherwise.

For gift cards worth more than $150, we ask for a photo ID.

Expired cards and cards already redeemed cannot be used.

Booking

Online, through our booking page, where you choose the service and time and get a confirmation right away. You can also call us at (813) 440-3281.

Book a Special Occasion Couples, a Birthday Massage or a ritual, and tell us the occasion when you book so we can decorate the room.